Dear Nature’s Specialties Customer,
The health and safety of our customers and staff are our number one priority, and we are doing everything we can to ensure we operate our business safely and efficiently; amidst the rapidly changing situation surrounding the coronavirus (COVID-19) outbreak.
With this message, we want to reassure you that Nature’s Specialties’ online and phone operations will continue to serve our customers during this time to the best of our ability.
With that said, we want you to know we will be monitoring the situation closely. At this time we are operating business as usual and observing usual business practices, that include but are not limited to the following; and should operations require change we are prepared:
- Product Availability– We are known for our service and attention to detail when it comes to quality control of our products. To best service the needs of our customers, we have increased our available inventory on most essential items that can be ordered online and over the phone.
- Sanitized Workspace – We put tremendous effort into providing, and will continue to maintain, clean and sanitized workspace for both our offices and manufacturing plant.
- Shipping – We are not only stocking our own warehouse in Corona, CA but are working closely with our distributors across the country to ensure they have the necessary inventory to support your business.
- Communication – We will provide updates on the status of our business and customer service operations on our website and social media, in the event that there are restrictions implemented in certain geographic locations.
We very much appreciate your support especially during this unique and challenging time. We stand with you, the community that has built our brand. And we are optimistic that this will soon pass but, in the meantime, we are ready to help you online.